Our professional staff includes four MBAs, a certified sales process engineer, and a customer retention expert. We have special expertise in Web sales, insurance, and healthcare.
We identify technology, training, and processes to take your service team to the next level.
Once we have executive buy-in, we oversee the implementation process from start to finish.
July 1 - We've just begun our new page and new business model. Watch for new web page coming soon. Notices will be sent.
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McKenna Associates, Corp. monitors Key Performance Indicators at 3-week intervals, adjusting strategies as needed.
“McKenna Associates, Corp. delivered everything they promised. Our customer satisfaction levels are at an all-time high!”
McKenna Associates, Corp. uses surveys, interviews, and observation to conduct a comprehensive service audit.
McKenna Associates, Corp.